Customer Service Award

Entries are now open! Start yours here

Entries for Red Rose Awards 2026 will close at midnight on Friday, 5 December 2025.

A full list of award categories are available on the categories page.

Each business can enter up to three different award categories.

To be eligible, your business must be based within the current Lancashire county boundaries. For clarity, this means you must pay business rates in one of the following district or unitary boroughs:

• Blackburn with Darwen
• Blackpool
• Burnley
• Chorley
• Fylde
• Hyndburn
• Lancaster
• Pendle
• Preston
• Ribble Valley
• Rossendale
• South Ribble
• West Lancashire
• Wyre

The following rules apply –

• The organisers reserve the right to amend or remove award categories
• The organisers reserve the right to re-assign an entry to another category
• Entrants acknowledge and agree that material from entry forms may be used in the event brochure and other marketing materials
• Entrants should mark as confidential any elements of their entry they do not wish to be used for the event brochure or other marketing materials
• Decisions of judges are final and no correspondence will be entered in to.

To enter the awards, you must create an online account. This will allow you to view all award categories and entry forms.

You can work on your entries online by signing in to the system and saving them as drafts until you are ready to submit. You can then use your account to track your progress through the entry process.

Click here to register your account now.

Yes. You will be unable to exceed the word count limit when you enter your submission into our online entry forms.

Throughout the entry form you will see an ‘info’ icon next to certain questions. Here we’ve included further information to support you in completing your entry so make sure you hover over the icon to view this.

You can also get help from our Entry Support Partner, Viva. Who has created a free guide to help you put together a submission that truly stands out. Click here to download your guide.

Alternatively, you can get access to Viva's exclusive podcast episode, 'Writing Award Entries', by completing a quick form here.

Should you have further questions please call the Lancashire Business View team on 01254 297870 email events@lancashirebusinessview.co.uk

The online system will show that you have entered the awards once you click submit. You will also receive a confirmation email.

No. The Red Rose Awards are free to enter.

Once entries have closed, all written submissions are scrutinised by our judges and finalists are announced on 19 January 2026.

Interviews will take place on 4 and 5 February 2026. These dates cannot be changed and we advise to mark them in your calendar now!

Each interview will last 20 minutes. Following a brief introduction you will have a maximum of 10 minutes for your presentation to the judges, followed by 10 minutes of Q&A from the judges.

You can be as creative as you like with your presentation. It is your choice whether to bring 'props' or equipment to support you in sharing your business story with our judges.

There are no laptops or screens provided in the interviews. If you would like to display something you will need to bring everything with you and set it up when you enter the interview room.

All finalists will be notified on Monday 19 January 2026 by email.

The information will also be available on the website and through our social media channels.

Finalists will be invited to meet a judging panel for interview on 4 or 5 February 2026. If we cannot hold the interviews live, these will be conducted online.